Here's a link to download the Write Brothers QuickSupport app that will allow us to do Screen Sharing with you using TeamViewer:.Only follow these instructions if we have first set up an appointment to do screen sharing: We'll tell you howīelow is a step-by-step description of exactly what to do to prepare for the session. You will hear us but we won't hear you until you unmute the mic.Turn up your speaker volume and wait for us to connect, typically at appointed time.If the password is anything other than ****, send that too Send us the 9 or 10-digit ID via email.Run the downloaded QuickSupport app (usually in your Downloads folder).Try to follow these steps at least 20 minutes prior to our appointed time.Here is a brief summary of the steps involved: Both you and our support technician will be able to control your mouse pointer, press keys, and if you have a microphone, we can even speak with each other over the same TeamViewer QuickSupport connection! Open the TeamViewer QuickSupport app again and Allow the Cropster Support person to reconnect.Screen sharing is a way for us to see exactly what you see on your screen.Click Quit & Reopen to apply the changes.

When the following dialog appears again.Switch to the Accessibility menu in the left menu bar and, again, check the box next to TeamViewer QuickSupport.Check the box, next to TeamViewer QuickSupport (under Screen Recording).You need to enter your PC password to confirm. On the bottom left corner, click on the lock icon to make changes.(The yellow triangle indicates that full access has not been granted) In case you have ignored the prompt, you can do so afterwards as well. When downloading TeamViewer you will be prompted to review the S ystem access.

How to allow remote control via TeamViewer (Mac only)Īpple has introduced a security feature with MacOS 10.14 (and higher) that requires additional permissions to be assigned to TeamViewer to allow us to control your Mac after connecting to your computer via TeamViewer.

Find teamviewer host password.